Why financing? Here is why: Whether their product is consumer goods or HVAC systems, I have two words that are the bane to all salespeople: consumer debt. These two words impact consumers’ ability to buy things. The New York Federal Reserve’s Quarterly Report on Household Debt and Credit for the first quarter of 2014, showed …
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Responses from an article on benchmarking that ran in Contracting Business.com magazine’s Hotmail email newsletter nearly a year ago continue to appear in my inbox. This new field evaluation and test method is being included in progressive service and maintenance agreements throughout the industry. It is proving as beneficial to customers as it is for …
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Flex duct versus metallic duct: for decades many considered duct material the key to how well an HVAC system delivers airflow to the conditioned space. You should start paying closer attention to this discussion. Events unfolding over the next few months could ultimately determine how much flexible duct you will be allowed to use when …
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Reputation management? Online Reputation management? What gives? In case you haven’t noticed, the Internet is changing everything. It can be good or bad change and depends on how well you adapt and take advantage of the opportunities it presents. It’s noteworthy that internationally-recognized leadership consultant Robin Sharma says, “Change is hard at first, messy in …
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When it comes to duct work, there’s lots of discussion kicking around about them being substantially undersized. Here’s a two-minute test that can check the size and performance of your duct system. The instruments are inexpensive and it takes less than 10 minutes to learn to do. Tons of Air Static pressure is a measurement …
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Airflow. It’s in our ventilation sytems. It’s the media through which our weather works. Off the South-Eastern coast of the United States, bounded by Miami (in Florida), San Juan (in Puerto Rico), and the north-Atlantic island of Bermuda, is an area known as the Bermuda Triangle. For years many ships and planes inexplicably disappeared when …
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Twenty-two years ago NCI set out on a mission to help the HVAC industry move towards measured performance. At the time, we envisioned a future where most systems would perform at over 90% delivered efficiency. We believed the industry would fix most of the HVAC systems in homes and buildings once the issue was recognized. …
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Are you a member of an HVAC trade organization? I’m talking about the ones you have to pay dues to belong to. If you don’t, think about something that Benjamin Franklin once stated: an investment in knowledge pays the best interest. Seems reasonable, right? Yet it occurs to me, in the HVAC contracting world, the …
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Beating the Comfort Commodity Challenge When it comes to comfort differentiation, HVAC manufacturers have it tough these days. The rapid pace of technological development means that no single manufacturer can maintain a competitive edge for very long. Each one invests millions of dollars developing new products and, before they can cash their first check, one …
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What if you could offer your customers a system efficiency option of 57%, 78%, or 93%? No, this is NOT equipment-rated efficiency. It’s the operating system’s field-measured efficiency after installation and verification in a home. Here’s a sample proposal of the future. Field Measured System Efficiency Constant advancements in our ability to field measure the …
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