Changes are coming. If our President-Elect remains true to his campaign promises, bolstered by a business-friendly congress, we could see a very positive environment in 2017 for small businesses — i.e. HVAC contractors. Of course, we should take campaign promises...
Twenty-two years ago NCI set out on a mission to help the HVAC industry move towards measured performance. At the time, we envisioned a future where most systems would perform at over 90% delivered efficiency. We believed the industry would fix most of the HVAC...
About 10 years ago, a book titled, “Blue Ocean Strategy” was published by the Harvard Business Review Press. When I first read this book I recognized the things that we’d been doing at NCI for the previous 10 years were actually part of a blue ocean strategy. Our blue...
Never mistake activity for achievement. – John Wooden It’s easy to fall into the trap of thinking that as long as we’re keeping busy, we are achieving our goals. Often times if we honestly examine what we’re doing with our time each day we will find that it’s...
NOTE: This article originally appeared in the April 2005 edition of Contracting Business magazine. It was the ‘Last Word’ column on page 80. On a recent HVAC e-mail discussion thread, a contractor made reference to a popular book entitled, Leading The...
NOTE: This editorial was originally published in Contracting Business magazine, in the December 1992 issue, on page 4. We are in the middle of a very exciting time for our industry. We’re finally getting back to the primary reason for our existence: TO PROVIDE...