LEAVE THAT THERMOSTAT ALONE!!!! Staying comfortable in our homes and workplaces has become something of a battleground over the last three decades. OK, let’s not pull any punches — it’s a war! Especially when you think about all the different age...
When it comes to dealing with HVAC customer and employee problems, the famous quote, “We have met the enemy, and he is us,” by the comic strip character, Pogo, said it all. Some time ago, I was following a conversation on one of the HVAC Industry...
About 10 years ago, a book titled, “Blue Ocean Strategy” was published by the Harvard Business Review Press. When I first read this book I recognized the things that we’d been doing at NCI for the previous 10 years were actually part of a blue ocean strategy. Our blue...
When it comes to HVAC sales, things can be quite confusing. The rapid pace of technological development means that no manufacturer can maintain a competitive edge for very long. Manufacturers develop a hot new box and, before they can cash their first check, a...
You know, you just can’t win. For decades the U.S. government, through the auspices of the Energy Efficiency Act, the Department of Energy, and even the Environmental Protection agency have worked tirelessly with electric and gas utilities and the consuming...
It’s in the books: the first Republican debate on the road to the 2016 presidential elections. As a native of Cleveland, I want to say how proud I am of this city and its people. Commentators said that the Cleveland audience was one of the most demonstrative in the...
