A few months ago, there was an unfortunate story in the national news about what occurs when gas leaks aren’t discovered and repaired. Three people died from a house explosion after they made multiple calls about smelling gas. After the first call, the gas company responded, but it’s unclear what actions they took. Later, another …
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Picture yourself troubleshooting the following CO call and think about the pattern that’s followed. Remember, you’re going to be the hero on this call! The Call Long-time customers of yours, the Smith family, have recently moved into a new home. The previous homeowners replaced their old furnace with a direct-vent 90% efficient condensing furnace before …
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